Virtual Receptionist
Virtual Assistant Services

Stop Missing Phone Calls!

We’ll automate your business and make your life easier by handling your calls at a fraction of the cost.

Virtual Receptionist Sidekick Admin

Meet your new Sidekick!

When your customers face an issue, a phone call is the first option they’ll take to contact your business. A professional call management system is key to ensuring your customers come away from this with the best impression. But what happens when you’re tired of answering calls yourself and don’t have the resources to hire a full-time receptionist?

Enter your solution, our Virtual Answering Service. Our virtual receptionists use digital technology to help small or local business owners make the most out of limited resources. If your business doesn’t have the resources to hire someone just for business calls, don’t worry, our Virtual Receptionist Services will cater to your customers.

Faster answers lead to happier clients, and happier clients leads to return business.

Sidekick Admin Art

How we help

When your customers reach out to you on the phone, they don’t want a robot, they want a person. Our Virtual Receptionist Services provide a bespoke impression leaving customers satisfied. No automated systems or hard-to-navigate call trees, just an assurance that their problems will be solved. Virtual Receptionist Services include:

Inbound Calls

Inbound Calls

We offer your customers unique and customized greetings.

Outbound Calls

Outbound Calls

We'll handle follow-ups, appointment reminders, call-backs.

Call Overflow

Call Overflow

We take calls that you are to busy to answer.

Appointment Scheduling

Appointment Scheduling

We'll book your appointments for you so you don't have to!

Call Forwarding & Screening

Call Forwarding & Screening

We detect spam calls so you only take the calls that are important to you.

Call Notes & Summaries

Call Notes & Summaries

We'll send you a summary of each phone call so you don't miss a single thing.

Our Virtual Answering Services make you stand out to premium customers, differentiating you from your competition. This is important – recent customer service trends suggest that phone calls are the key to growing businesses.

Lower Your Costs

An office receptionist costs you over $40,000 annually. We provide the same premium quality, and you just pay for the time you need.

Talk With Real People

Robot receptionists and answering machines are losing you leads. We provide real receptionists that are native English speakers.

Save Yourself Time

Don't worry about a single thing - do anything you like while we automate everything for you.

Infinitely Scalable

As your business grows, we'll grow with you. However complex your needs get, we'll satisfy them.

We've helped:

We've helped:

Our Story

Let’s keep this simple

We’re a family with many talents. Where other small business owners saw a hardship, we saw an opportunity to help!

Our parents own a cleaning company – and like many others they worked too many hours to answer the phone. Stories like this are where Sidekick Admin comes in.

We are a small squad with many talents, much experience, and determination to deliver you excellent service.

The services of our virtual receptionists are different from other answering services. Our virtual answering services aren’t your generic call centers or interactive voice response systems (IVR), which handle a high volume of low-complexity calls as quickly as possible. We’re better, our Virtual Receptionist Services provide personalized customer service.

Our virtual receptionists are living, breathing humans who understand more than pre-programmed questions and do more than offer rudimentary self-service assistance – they can handle urgent requests and unforeseen obstacles.

Our Clients


Dedication. Expertise. Passion.

Great service starts with great people, and we’re proud to have some of the best customer service professionals in the industry.

Carmen Challenger

Carmen Challenger has more than 10 years of administrative and work experience with high-end customer profiles, reservations, flights, and call sheets. You name it - she's done it.

Corlan Challenger

Corlan Challenger is the engine that keeps us going, with more than 8 years in sales, marketing and lead generation. He previously worked for the government of Manitoba and various leading businesses, consistently increasing profits.

Team Lead
Melodie Jodoin

Melanie Jodoin is our powerhouse customer success manager. With more than eight years of customer satisfaction, passionate sales, and marketing - she's the answer to all of your questions.

Sales Manager
Andrew Larin

Andrew Larin, our sales manager, has years of senior experience in some of the largest call centres in Canada. He's your first assist both before and after the sales process.

Technical Manager
Rico Mesa

Rico Mesa is our technician manager. From developing programs to integrating them into your workflow, his technological skill is key to us making your life easier.

Benefits of a Virtual Receptionist

  • Virtual receptionists can answer calls from customers when the business owner is just too busy to do it themselves. Let’s face it – you’ve got other work to pay attention to. Sidekick Admin fixes that problem by assigning one of our Best Virtual Receptionists to handle customer issues, engage with inquiries, and collect critical information when business owners are preoccupied, instantly boosting your productivity.

  • Virtual receptionists can save your business money. Full-time, on-site receptionists aren’t cheap. We can deliver the same excellent customer service with our Virtual Answering Services, giving you the same results at a fraction of the cost of training an employee.

  • Virtual receptionists mean your customers aren’t talking to robots anymore. These human connections increase customer loyalty, increasing the likelihood that they’ll come back after a positive phone experience with our Best Virtual Receptionists.

Virtual receptionists by Sidekick Admin

At Sidekick Admin, our live Virtual Answering Services stand apart for their quality and reliability. We represent businesses of any size, and our Best Virtual Receptionists are prepared for any industry and location, whether this be Virtual Receptionists in Canada or the USA. We trust that you’ll have a good experience with our Virtual Receptionist Services to drive sales and increase customer satisfaction!